Customer Feedback for 5/2012

Customer Feedback for 5/2012

Everyone who orders from us gets a follow up after their order is delivered asking to rate our service and to make sure everything is 100% okay. Below are a few of the replies and entertaining comments we've received. Thanks for the support! We try to keep this page as updated as possible so watch for your comments. Click on a month to your right to see all feedback left in that month.
Thursday, May 31, 2012: SZYMON from LAKEWOOD, CA says...
i really liked how you kept in touch via email after i submitted my order, i really had a great experience
Wednesday, May 30, 2012: Mia from Los Angeles, CA says...
You guys have the best customer service ever!
Wednesday, May 30, 2012: christopher from Franklin, TN says...
You guys are awesome! Sean malto would be happy!
Tuesday, May 29, 2012: Kenneth from Jacksonville, FL says...
Great service! Fast shipping!!
Tuesday, May 29, 2012: victor from CORONA, CA says...
i'm def buying from you guys again :)
Monday, May 28, 2012: Mark from Jersey City, NJ says...
Great customer service.
Monday, May 28, 2012: Eric from URBANA, IL says...
do you really need my feedback you guys rock thank you
Monday, May 28, 2012: Kelli from PALM BAY, FL says...
My ordering experience from SPOT is always great - one of the best skate shoe selections around, according to my son. :) After placing an order, I receive confirmation and tracking info right away and Rob emails after every order to ask how things went. With customer service like this, we'll definitely keep coming back. :) Thanks so much, Kelli
Sunday, May 27, 2012: Thomas from St Louis, MO says...
Thanks again for another top notch order.
Sunday, May 27, 2012: Jonathan from Naples, FL says...
I appreciate the free shipping on decks and hope you continue getting the larger Jeff Grosso Anti Hero decks and Vans Shoes. Thanks for including the free Skateboard Mag in my last couple of orders.
Sunday, May 27, 2012: Zachary from MILFORD, CT says...
Great product, great price, got here quick!
Saturday, May 26, 2012: Jhemson from Brooklyn, NY says...
You Know What!? It's really a privilege to have such a prestigious Skate shop still around today day, And Skateparkoftampa is where it's at!!!~ Thanks for another A+++ service faculty/staff and thanks to you i definitely plan on shopping here again!^^
Saturday, May 26, 2012: David from Philadelphia, PA says...
satisfied so much w/ my 1st order, just placed my 2nd order
Saturday, May 26, 2012: Tyler from Myrtle Beach, SC says...
Damn, you guys are awesome, I already have told my friends about buying form you guys over CCS and other big names like that.
Saturday, May 26, 2012: Christopher from Warrington, PA says...
I love buying shoes from SPoT. I don't have a local shop and I can buy shoes at box price instead of paying a giant markup. I have ordered many times and will continue to do so. Thanks so much for everything. I really appreciate it. Hope all is well!! Take care -Chris
Saturday, May 26, 2012: Jamorey from MANHATTAN, KS says...
Keep up the good work, and think about carrying more size 13s of the exclusive shoes.
Friday, May 25, 2012: Grecia from Los Angeles, CA says...
love that you carry small sizes. :)
Friday, May 25, 2012: Zach from Dallas, TX says...
It's awesome, don't change a thing.
Friday, May 25, 2012: Charles from New York, NY says...
Customer service was truly a step above the rest!
Friday, May 25, 2012: Marco from Astoria, NY says...
This was my first time using this site. You guys were incredibly helpful in having the right sizes and the proper stock. It was a speedy delivery and I will definitely be purchasing more from you guys in the future. Also, thank you for the Vans stickers. Can't hate on free stickers. Keep up the great work!
Friday, May 25, 2012: Rachel from Los Angeles, CA says...
With this store, you can definitely feel the presence of actual human beings handling the order process as opposed to 100% automated messages, processing, etc, which is something you don't see often. Order received within a week & a half to California! Plus, the magazine/catalogue was a nice bonus. :)
Friday, May 25, 2012: Wyatt from Everett, WA says...
every thing was perfect and a good sale.
Friday, May 25, 2012: Dominic from Los Angeles, CA says...
Customer service is in a class by itself. You guys make it feel as if you know the customer personally and you bend over backwards to get it right. Just really awesome.
Friday, May 25, 2012: Dylan from Mount Pleasant, SC says...
Had no need for customer service. Loved the free mag and stickers. Keep up the good work.
Thursday, May 24, 2012: Ray from APO, AP, says...
Thanks again for everything!
Thursday, May 24, 2012: Tina from Jacksonville, FL says...
I couldn't believe how fast I received my shoes! Thank you!
Thursday, May 24, 2012: oscar from victorville, CA says...
You guys are awesome keep up the awesome work and dope site online super easy to use and alot of good selection to choose from. Thanks again guys ill be ordering again really soon! Oh and thanks for the magazines sent with the package really nice good customer care and service.
Thursday, May 24, 2012: Michael from Sacramento, CA says...
Awesome shop, wish I was local so I could pick up some in-store only shoes.
Thursday, May 24, 2012: Pamela from Columbia, MD says...
I loved the free stickers
Thursday, May 24, 2012: Linda from Houston, TX says...
My order was quick and easy
Thursday, May 24, 2012: Amy from Jacksonville, FL says...
Fast shipping as always! Thanks alot. Keep it up.
Thursday, May 24, 2012: John from Elmhurst, NY says...
SPoT always has the best deals!
Thursday, May 24, 2012: jesse from denver, CO says...
You guys rock!! Thanks a bunch!
Thursday, May 24, 2012: Joel from Larchmont, NY says...
Excellent all around!!
Thursday, May 24, 2012: Jeff from Charleston, WV says...
Great product! Fast shipping! Perfect customer service! 100% skateboarding! Keep it up And thanks.
Thursday, May 24, 2012: Karen from Waycross, GA says...
Fantastic! Love doing business with you guys!
Thursday, May 24, 2012: Shijie from woodhaven, NY says...
Thanks ROB!!! you the man! (may you continue your accounting in life) i think you may know who this is. Have a good one!
Thursday, May 24, 2012: Andrew from Fresh meadows, NY says...
Gotta give it a 4.5 due to fact all an all great but my pants got decline due to no stock but yet still avabile to order everyday till as of today ... ??? Just Sayn ... Still Gona order them anyways ... All good
Thursday, May 24, 2012: Michael from Nutley, NJ says...
Thanks guys! Love the service and the website. Next time I'm in Florida I'll definitely plan a vist to the park. Cheers!
Thursday, May 24, 2012: Jheryl from New York, NY says...
You guys are the best. Hard to find the stuff you have here on the east coast.
Thursday, May 24, 2012: Luke from Overland Park, KS says...
For some reason my order went to an old address, but SPoT corrected it extremely fast, got it sent back to me and included some extras. These dudes always hit the mark.
Thursday, May 24, 2012: sean from San Marino, CA says...
You guys nailed it. As everytime. Thanks again. Big shoutout to rob
Thursday, May 24, 2012: Kristine from Boca Raton, FL says...
I had a great experience ordering from your site. Customer service is top notch something that is sorely lacking from most stores and web stores. I have already referred friends and I will definitely order from your store in the future. I am extremely happy with your service. You guys went above and beyond :)
Thursday, May 24, 2012: Jasmin from Vallejo, CA says...
excellent customer service! keep it up guys!
Thursday, May 24, 2012: Darius from Columbia, SC says...
Thanks for the Free stickers and Magazine!
Saturday, May 19, 2012: Marluce from Tampa, FL says...
You're sick!
Friday, May 18, 2012: Derec from Columbus, OH says...
No big deal, but the only thing that could've made the transaction better would've been a confirmation email upon delivery. Everthing was great guys, FREE shipping is clutch!
Thursday, May 17, 2012: Christopher from Brooklyn, NY says...
You're the best!! Free shipping especially make ordering from SPoT top choice above anyone else!!!
Wednesday, May 16, 2012: Lawrence from Honolulu, HI says...
one stop shop for all your skate gear, awesome customer service. repeat customer for sure!!!
Tuesday, May 15, 2012: James from Aurora, CO says...
Can't believe o got some great stickers and skateboard magazine for free! This made up for the 10 bucks for shipping!
Tuesday, May 15, 2012: jay from oakland gardens, NY says...
EXCELLENT SERVICE!!! Lightning fast shipping, great communication. Don't ever change.
Tuesday, May 15, 2012: jay from oakland gardens, NY says...
SPOT's service is outstanding
Tuesday, May 15, 2012: tiant from grand terrace, CA says...
Awesome selection of merchandise, I look forward to further business
Tuesday, May 15, 2012: christopher from Franklin, TN says...
Just perfect. hassle free!
Tuesday, May 15, 2012: christopher from Franklin, TN says...
Just awesome!!
Tuesday, May 15, 2012: Chuncey from Lithonia, GA says...
Thanks for everything...lol i was looking forward to a skatepark of tampa sticker.
Monday, May 14, 2012: Tom from Peoria, AZ says...
Great experience, thanks!
Monday, May 14, 2012: Susan from Rockford, MI says...
Very happy, we'll recommend you to our friends!
Monday, May 14, 2012: Ana from Redwood City, CA says...
You guys were really nice to include the stickers and SOTY Thrasher mag with Grant Taylor
Monday, May 14, 2012: Edgar from Saugus, CA says...
Good trustworthy customer service, because I messed up on my order and it was fixed within 24hrs to not get over charged
Monday, May 14, 2012: peter from Brooklyn, NY says...
thanks for everything, def gonna order from you guys again
Monday, May 14, 2012: Nyle from Indianapolis, IN says...
Free shipping over $50 dollars rules.
Monday, May 14, 2012: Mark from Elk Grove, CA says...
You guys are great!
Monday, May 14, 2012: glenn from easton, PA says...
Make the quick strikes available to use online buyers.. And email us when SB's become available to purchase..
Monday, May 14, 2012: Kyle from CHESAPEAKE, VA says...
Came expediantly, even read the magazine you guys provided, it was a pleasure to do business, as well as a safe transaction.
Monday, May 14, 2012: Hector from tampa, FL says...
Great job just wish you had the premium sb's for sale on your site working Monday thru Friday reg business hours it's hard to get down to the shop thanks alot again for the shoes you guys did an awesome job
Wednesday, May 9, 2012: Colton from Johnson City, TN says...
Thank you guys for being so awesome and standing out by putting people before making stacks. Especially since in this industry, keeping it so real is the only way to stack enough to stay around anyway. You guys have the best selection, best prices, and hands down the best and most personal service of any online store I've used, and I will definitely continue to buy from you all to show my support for your vision. Thanks guys.
Tuesday, May 8, 2012: Noel from Lacey, WA says...
Great service and followup by Rob. Awesome job you guys.
Monday, May 7, 2012: William from Marlborough, CT says...
Keep up the great work!!
Monday, May 7, 2012: tony from Wenatchee, WA says...
Smooth and fast transaction. always a good place to buy items.