Shipping and Fullfillment
We strive to ship all orders placed on a business day (Monday - Friday) with-in 24 hours. Some larger orders, and specialty product may take longer, but we'll contact you if there's an issue with your order. Orders place on Saturday & Sunday will ship the following business day. We use UPS for all our shipping.
Returns and Exchanges
Returns and exchanges are accepted within 30 days of your order as long as the items are
still in brand new condition with all packaging. No returns or exchanges may be made on sale
or discounted items. All decks that are set-up or gripped upon request of the customer are
not eligible for return or exchange. Shipping costs are your responsibility unless we made a
mistake with your order. In that case, we pay for all shipping costs, including reimbursing
you for your return shipping costs. All sales of specialty and limited products are final. No order
cancellations or returns may be made for any specialty or limited products. Examples include
Nike SB QuickStrike releases and limited edition boards. Send items to the address below with
a note explaining what you'd like us to do (return or exchange). If you're making an exchange,
we need credit card info for return shipping. Please reply to this email with any questions.
Feel free to send an email to firstname.lastname@example.org for help in finding something
on the site, order questions, etc.