Customer Feedback for 10/2007

Everyone who orders from us gets a follow up after their order is delivered asking to rate our service and to make sure everything is 100% okay. Below are a few of the replies and entertaining comments we've received. Thanks for the support! We try to keep this page as updated as possible so watch for your comments. Click on a month to your right to see all feedback left in that month.
Wednesday, October 31, 2007: cheryl from twain harte, CA says...
the order was quick and all was well. thank you amd i will do business again with you guys!!
Wednesday, October 31, 2007: Elizabeth from Montclair, NJ says...
I ordered something incorrectly, and Jonathan Mann was really great about helping me fix the problem. I was very impressed with the personal customer service, and will shop with you again in the future. thanks!!!
Wednesday, October 31, 2007: Steven from Pottstown, PA says...
I was somewhat hesitant to order from a skate park. However, your selection was great, and the prices were competitive. Perhaps you could define your on-line sales differently. You're definitely more than a skate park.
Wednesday, October 31, 2007: Thomas from El cerrito, CA says...
I don't really have much else to say, you guys (or girls) are doing a great job. P.S.-feel free to send me more free stuff, i don't mind being boombarded with promotional shit: videos, mags, whatever.
Wednesday, October 31, 2007: Omri from highland park, NJ says...
keep on the good work guys
Tuesday, October 30, 2007: eshak from hawthorne , CA says...
i really appreciate the extra stuff thank you!
Tuesday, October 30, 2007: Anthony from Coral Springs, FL says...
My orders ALWAYS come the next day.
Tuesday, October 30, 2007: William from Wayne, PA says...
Great customer service checking up on the order. Thanks.
Tuesday, October 30, 2007: jo from Pt. Jefferson Station, NY says...
Thanks for the free videos and stickers.
Tuesday, October 30, 2007: Josiah from Rochester, NY says...
Quickly shipped, order was perfect and the free stuff was badass.
Tuesday, October 30, 2007: Joe from Huntington Beach, CA says...
U guys rule! One of the only places I could find Blind Video days on DVD!
Tuesday, October 30, 2007: Daniel from Tewksbury, MA says...
Great order. Super easy. Boo yeah!
Tuesday, October 30, 2007: blake from valencia, CA says...
you guys were like the only ones to have a leapord sweatshirt. thanks
Tuesday, October 30, 2007: Giselle from Gaithersburg, MD says...
great service
Tuesday, October 30, 2007: laura from Elk Grove, CA says...
over all I'm very satisfied with my experience shopping on this site, thank you so much
Tuesday, October 30, 2007: kazuya from centralia, WA says...
thanks for a lot
Tuesday, October 30, 2007: Lynn from Boca Raton, FL says...
You guys have GREAT customer service. Keep up the good work!
Tuesday, October 30, 2007: Nicole from New York, NY says...
Thanks for all the help and the free stuff, my order went super smooth. You guys rock! Peace and Love
Tuesday, October 30, 2007: Chanan from Brooklyn, NY says...
Wearing my purchase now and i get multiple compliments on them daily. Thanks for a great experience!!!
Tuesday, October 30, 2007: richard from new cumberland, PA says...
good job guys. I have a happy camper, Carson loves the sweatshirt
Tuesday, October 30, 2007: Karen from Acton, MA says...
I have to give you a big thumbs up for everything. The sweatshirt I bought was for my son who had the same sweatshirt stolen at our local skatepark (it is a cool sweatshirt, but stealing it from an 11 year old was way out of line!) Anyway, there were no more left at the store where he bought it, in fact you were I think the only one who had it in his size. I don't usually do this, I bought it for him as a surprise because he really loved it and had bought the first one with his own money. BONUS -- The price was 15 dollars less than what he paid locally, which helped! He loved the DVD and stickers, too. You rock -- thank you!
Monday, October 29, 2007: David from Hood River, OR says...
The shoes skate great and i'm thankful to be able to support fellow skaters.
Sunday, October 28, 2007: Ross from Dallas, TX says...
thanks theses shoes are bad ass
Thursday, October 25, 2007: Jason from Los Angeles, CA says...
i will definately do business again! thanks ! = )
Thursday, October 25, 2007: sam from newtown, PA says...
thanks for the free dvds and skatboardmag! Right on!
Thursday, October 25, 2007: Patricia from Miami, FL says...
Love the Eric Ellington Kr3w jeans and going to get another pair. peace.
Thursday, October 25, 2007: Bruce from Clayton, NC says...
As always you have made a very happy nephew :) thanks guys.
Wednesday, October 24, 2007: Julius from Tallahassee, FL says...
Thanks a lot. You helped out a lot. I emailed you to see if my size was going to be in stock anytime soon because I couldn't find the shoes in my size anywhere else. My response to my email was quick and within a week the size in the shoe that I wanted was in stock. It was ordered and delivered with no problems. Quick and easy. Thanks.
Wednesday, October 24, 2007: Noah from North Bennington, VT says...
keep shredding and hooking it up! later.
Wednesday, October 24, 2007: jesus from los angeles, CA says...
thanks for the free stuff
Wednesday, October 24, 2007: Tony from Fullerton, CA says...
Rob & Team - thanks again for another smooth transaction! BTW - I just placed another order!
Tuesday, October 23, 2007: Cari from Reno, NV says...
My son loves his new skateboard! Thanks!
Tuesday, October 23, 2007: Max from Littleton, MA says...
My son was so happy with all of the free stuff you included with his order. And he was able to find a limited edition backpack that is sold out at many other retailers. We were very happy with your service.
Tuesday, October 23, 2007: Jennifer from Wilmington, DE says...
Thank you for the prompt service even when we had to send things back for an exchange. Great!!! Will definitely be shopping here again.
Tuesday, October 23, 2007: Christa from Tampa, FL says...
Every transaction I have ever had with SPOT has been excellent, in the store and online. Thanks!
Tuesday, October 23, 2007: Evan from Winter Park, FL says...
thanks for taking the time to double check the shipping and generally just giving a s**t. good to see people working hard on running b&m & internet retail right.
Monday, October 22, 2007: Joshua from Manhattan, NY says...
Super flawless service. Couldn't be more pleased. I'm not a skater so I don't really give a spit about the magazine, but that's erroneous I suppose. Regardless, I'll be ordering more from you guys, good prices but more importantly FASSST SHIPPING!!! YAY!
Monday, October 22, 2007: thomas from melbourne, FL says...
great stuff...thanks
Monday, October 22, 2007: Roger from rancho dominguez, CA says...
thanks!
Monday, October 22, 2007: justin from grand rapids, MI says...
straight sweetness
Monday, October 22, 2007: luann from asheville, NC says...
i liked everything that came thanks
Sunday, October 21, 2007: Kayla from Providence Forge, VA says...
You guys keep shoes and other apparel in stock the longest. That is definitely a good thing.
Saturday, October 20, 2007: Peter from Gillette, NJ says...
Everything turned out great! Thanks!
Thursday, October 18, 2007: erick from bayside, CA says...
thanks once again
Thursday, October 18, 2007: Juan from Fairburn, GA says...
I LOVE SKATEPARK OF TAMPA
Thursday, October 18, 2007: Kati from Clovis, CA says...
We are very happy with our order and would place another order when needed. My son was very impressed with the free items. Thanks
Thursday, October 18, 2007: long from mather, CA says...
awesome dude!!!
Thursday, October 18, 2007: calvin from dothan, AL says...
you guys are so awesome!
Thursday, October 18, 2007: kyle from naples, FL says...
awesome job once again. my stuff gets shipped fast and never any problems
Thursday, October 18, 2007: Rudy from Chester, VA says...
It really was easy, and the free stuff was a good plus.
Thursday, October 18, 2007: Drew from Cape May, NJ says...
awsome
Thursday, October 18, 2007: Denese from Gaithersburg, MD says...
As always, fast, and reliable. Thank you.
Wednesday, October 17, 2007: David from Marysville, WA says...
Thanks Rob for your help getting my login issues resolved. You fixed the problem very quickly and everything came as promised and was exactly as expected! I'll definitely order from you in the future.
Tuesday, October 16, 2007: Joe from McAllen, TX says...
keep up the awesome job
Tuesday, October 16, 2007: Carey from Village of Palmetto Bay, FL says...
Very good serivce very fast!!
Tuesday, October 16, 2007: Teresa from Riverview, FL says...
Your service is very prompt and friendly. Thank you!
Tuesday, October 16, 2007: christopher from portland, OR says...
carry more 7.88 boards of baker!! thanks
Tuesday, October 16, 2007: Leigh from Lakeland, FL says...
Thanks so much for the excellent customer service. We will definitely order from you again soon!
Monday, October 15, 2007: Manuel from San Jose, CA says...
Less travel time
Monday, October 15, 2007: Frankie from Douglas, GA says...
I've recommended this site to plenty of my friends. Really liked how quick it was.
Monday, October 15, 2007: Seng from lowell, MA says...
yeah the pending was erase. everything went alright
Monday, October 15, 2007: Tim from Flemington, PA says...
the free stuff, like the dvds and magazine was awesome, definitely ordering more stuff from you guys, thanks
Monday, October 15, 2007: Zacariah from Orlando, FL says...
ya'll best be sure to let them fools at emerica know that these are the best shoes going and to never stop making 'em. oh yeah, and while you were watching Static III, I was watching Cannibal Corpse!
Monday, October 15, 2007: Charles from Coral Gables , FL says...
you guys rule!
Monday, October 15, 2007: Clinton from Sacramento, CA says...
More Heroin product!
Monday, October 15, 2007: Heegun from Storrs, CT says...
plz offer awesome prices for more shoes! thanx
Monday, October 15, 2007: Ninh from Houston, TX says...
Will definitely buy from you guys again.
Monday, October 15, 2007: Rhonda from Champaign, IL says...
totally satisfied
Monday, October 15, 2007: Randy from McHenry, IL says...
Keep the great work!
Sunday, October 14, 2007: Thomas from San Leandro, CA says...
i sent an email to change the size of my shoe and my shoes came in with the requested size. great costumer service, something i dont see too often on online websites.
Sunday, October 14, 2007: Matt from Vancouver, WA says...
I've ordered from SPoT multiple times and every time was great. Will definitely order again...
Sunday, October 14, 2007: Steven from Encinitas, CA says...
I was very impressed with the service, keep up the great work!
Saturday, October 13, 2007: Peter from Lewisburg, PA says...
I truely agree with all those things, I didn't just say that. Thanks for the Skateboard Canada. I didn't even know that magazine existed. Keep krooked stuff in stock, because that is my favorite company. You guys are awesome!
Thursday, October 11, 2007: Daniel from Astoria, NY says...
Highly recommended to do business with and shipping got here sooner then i expected.
Thursday, October 11, 2007: chris from Santa Monica, CA says...
I get paid on Friday and im sure i will be hitting you guys up for more sh*t. Sh*ts way to expensive and Fru Fru out here in LA. Id much rather give my money to my local boys back east!
Thursday, October 11, 2007: Tony from Fullerton, CA says...
Rob & Team - Thanks for another great ordering experience. I am coming back for sure
Thursday, October 11, 2007: Giancarlo from Totowa, NJ says...
You guys are the s**t
Thursday, October 11, 2007: grant from killeen, TX says...
everything was great as usual n as always u guys kick @$$
Wednesday, October 10, 2007: Tony from Fullerton, CA says...
Rob & team - Thanks again for another superb order...and yes I am coming back!
Wednesday, October 10, 2007: John from Chicago, IL says...
Thanks!
Wednesday, October 10, 2007: hien from rosemead, CA says...
i couldn't find the nike's i wanted in my size so i search around and you guys had it. and it came w/ free stuff which is always awesome in my book. good prices and i'll be back for more goods.
Wednesday, October 10, 2007: Nick from Southwick, MA says...
I had this shipped to my little brother for his birthday and he called me completly stoked when he got it. He said everything was great. Thank you for sending it quickly.
Wednesday, October 10, 2007: colleen from natrona heights, PA says...
Will order again. Please send notifications of any specials. Thanks for a job well done
Wednesday, October 10, 2007: presly from kapolei, HI says...
i thank you for your fast shipping !! very nice clean SB thank you i am sure to be buying from you agian soon
Wednesday, October 10, 2007: mike from west new york , NJ says...
it is very baller to get nikes in the mail thank you
Tuesday, October 09, 2007: Kelly from Hayesville, NC says...
SPOT rocks
Tuesday, October 09, 2007: eileen from nutley, NJ says...
Customer service is the tops, as always.
Tuesday, October 09, 2007: James from englewood, CO says...
Right arm for the speedy service i will be using you guys alot in the futre!
Tuesday, October 09, 2007: Barbara from Bethpage, NY says...
Skatepark of Tampa is awesome! Thanks for the free stuff.
Tuesday, October 09, 2007: Masaaki from Hydepark, NY says...
You are one of the most wonderful seller! Hope to do business again thanks
Tuesday, October 09, 2007: jack from chesapeeake, VA says...
keep up the great web site
Saturday, October 06, 2007: David from Scottsdale, AZ says...
I would definitely order from your website again.
Saturday, October 06, 2007: Brandon from wilberforce, OH says...
Everything was fine thanks again and hope to order from you guys again
Friday, October 05, 2007: brandon from San Jose, CA says...
man this place is the sickest place to get all your skating needs
Friday, October 05, 2007: Donna from Guyton, GA says...
The order got to us so fast and that was extremely appreciated. Thank you.
Thursday, October 04, 2007: taurus from Las Vegas, NV says...
I didn't receive my order due to UPS f***ing up!! Your guy Jon Mann is still taking care of me even though he doesn't have to. These type of situations show me how you gentlemen are true business men. It's incidents like this that will keep me shopping with you guys. You guys are top notch in my book man. I'll vouch for Spot anyday. Thanx
Thursday, October 04, 2007: ANGEL from CORONA, NY says...
you guys are now my first to go website, when ordering online.
Thursday, October 04, 2007: grant from killeen, TX says...
yall kick @$$ thanks for everything,i would support locally but they dont really care sometimes when u want something or i have to drive far.you guys are awesome and ftc could learn something about customerservice and that a guest in your building or onlineshop is #1!plus your website rocks.thanks for the gonz rehashes and all the dunks!peace
Thursday, October 04, 2007: Carlos from Richmond Hill, NY says...
you guys are awesome. Will definitely order from you again.
Thursday, October 04, 2007: Michael from El Paso, TX says...
you guys have a great selection and are super helpful!
Wednesday, October 03, 2007: alvin from bronx, NY says...
lov da website will keep ordering
Wednesday, October 03, 2007: Michael from Horsham, PA says...
Thanks so much. You guys had the shoes id been dying for and NOBODY else did. Even the Fallen shoe distribution office couldn't help me out. No local skateshops, nothing. A Thanks from Philly!
Wednesday, October 03, 2007: nick from pinellaspark, FL says...
It was so easy to shop and buy online. My order was here in just a few days. I would definitely do it again!!!
Wednesday, October 03, 2007: Marilyn from Marco Island, FL says...
you guys rock!!
Wednesday, October 03, 2007: Nick from Milwaukee, WI says...
You guys do a kick @$$ job! Thanks so much for filling my order so fast! I definitely plan on bringing more business your way in the future. Thanks again!
Wednesday, October 03, 2007: Cynthia from North Port, FL says...
extremely prompt and nicely pkgd w/incidentals which son appreciated.
Wednesday, October 03, 2007: Geoffrey from San Jose, CA says...
Shoes came from across the country very fast. Great condition. Everything was great. Thx a lot!
Wednesday, October 03, 2007: Scott from huntington beach , CA says...
Great service and great product. I live in NJ and got the product in 2days first thing in the morning. Great store this is how online shopping should be.
Wednesday, October 03, 2007: Jose from Jackson Heights, NY says...
If someone actually reads this then I'd like to say that you guys are truly the best! I've ordered from a lot of webshops, but none of them come close to your prices, speed of delivery and overall customer satisfaction.
Wednesday, October 03, 2007: Anthony from san jose, CA says...
Goodjob!
Tuesday, October 02, 2007: danny from orangeburg, NY says...
keep doin ya thing SPOT
Tuesday, October 02, 2007: kevin from Great Mills, MD says...
you guys rock
Tuesday, October 02, 2007: mary from Union, KY says...
Thank you for re-shipping the item quickly, it made it in time for a birthday, even with the mix-up. THANKS...Mary&Nate
Tuesday, October 02, 2007: Steven from San Leandro, CA says...
by far the best online skate shop i've ever bought from.
Tuesday, October 02, 2007: Donna from Manteo, NC says...
Thanks for the stickers
Tuesday, October 02, 2007: dana from morrisville, VT says...
timeless steez
Tuesday, October 02, 2007: Denise from Alexandria, VA says...
Keep up the great work!
Tuesday, October 02, 2007: Alex from Overland Park, KS says...
I was very happy with my order, I got stuff from the site on sale that the local shop was just getting in brand new and way more expensive. They were surprised to see I got some stuff they hadn't got in yet.
Monday, October 01, 2007: Justin from Cockeysville, MD says...
You guys are honestly, the best. None better for Nike SB's. Get some more Premium Dunks and I'll be back for life!. Keep it up SPoT!
Monday, October 01, 2007: Yvone from Providence, RI says...
YOU GUYS ARE AWESOME!!! I shop online all the time. by far the best online shopping experience ever. You rock !!
Monday, October 01, 2007: Steven from Springfield, VA says...
Great website guys. Keep up the good work!
Monday, October 01, 2007: Victor from San Jose, CA says...
I like the hat very much.
Monday, October 01, 2007: Evan from Urbana, IL says...
Just keep up the good work. I even got the free stickers I asked for! Lol.
Monday, October 01, 2007: fred from San Jose, CA says...
you guys are still awesome. i haven't been to the park since maybe 93. it's great to see that the service is better than ever.
Monday, October 01, 2007: Michelle from Oakley, CA says...
Great experience!! We will definitely shop again.
Monday, October 01, 2007: alejandro from MIAMI, FL says...
YOU ARE THE BEST THANKS
Monday, October 01, 2007: Kelly from Fort Mill, SC says...
My son really enjoys your website & produces. He was very happy with his purchase. Thanks, Kelly Barilla
Monday, October 01, 2007: heidi from poughquag, NY says...
Great site, fast delivery, great customer service.Thanks!!