Customer Feedback for 5/2004

Customer Feedback for 5/2004

Everyone who orders from us gets a follow up after their order is delivered asking to rate our service and to make sure everything is 100% okay. Below are a few of the replies and entertaining comments we've received. Thanks for the support! We try to keep this page as updated as possible so watch for your comments. Click on a month to your right to see all feedback left in that month.
Monday, May 31, 2004: cindy from charlotte, NC says...
you guys have THE best ordering process and customer service. keep doing what you do. peace to all of you, mom of a teenage skateboarder.....
Monday, May 31, 2004: Brett from Waxhaw, NC says...
amazing service, good selection, amazing shipping... will order again very soon!
Monday, May 31, 2004: steve from vergennes, VT says...
thank you for the great stuff.
Saturday, May 29, 2004: andrew from Franklin, TN says...
You Guys are AWESOME!
Friday, May 28, 2004: Chad from White House, TN says...
the reason i decided to order form you guys was because, you gave me alot more info than any other site. I didn't feel like i was going to get screwed in any way. Thanks alot!!!
Thursday, May 27, 2004: VINCENT from SAN JOSE, CA says...
GRACIAS AMIGOS!
Thursday, May 27, 2004: Antonio from Norwalk, CA says...
you guys kick ass!!!
Thursday, May 27, 2004: Roseann from Parrish, FL says...
I am extrememly impressed with the time lapse between ordering and delivery. Sure help with time, fuel costs and my kids have more skate time!!!
Thursday, May 27, 2004: Patricia from South Boston, VA says...
You guys did good.
Thursday, May 27, 2004: Denny from St. Michaels, MD says...
You guys were real helpful. Delivery was quick too. I'll order from you again.
Wednesday, May 26, 2004: joan from hamilton, OH says...
Thanks for the stickers - it was awesome getting all the free stuff.
Wednesday, May 26, 2004: Barbara from Clearwater, FL says...
It was great to receive it so quickly
Wednesday, May 26, 2004: Barbara from Clearwater, FL says...
This order came very quickly and was complete. It was great not to have to wait a long time to receive it!!
Wednesday, May 26, 2004: Donna from Lawrenceville, GA says...
i will shop here again.. loved the free stickers!!
Wednesday, May 26, 2004: frank from houston, TX says...
great shoes. wish u guys had more selections of nikes so i could buy more!!!!!!!!!
Wednesday, May 26, 2004: John from Rocklin, CA says...
thanks for shipping my order when you said you would
Wednesday, May 26, 2004: Steven from Lawrence, KS says...
THIS IS LIKE MY 5th order i love your quick and informative emails and tracking notification....RZOCK ON
Tuesday, May 25, 2004: mary ann from saint augustine, FL says...
Thank you for my order I really have hard time finding clothes for my son who is nine but is only 65lbs. So thanks, Mary Ann Raikes
Monday, May 24, 2004: Linden from Lewisburg, PA says...
My deck was awsome it came here in 4 days. You guys are goo mehns.
Friday, May 21, 2004: Matt from Ponte Vedra Beach, FL says...
thanks for all the free stuff..ill definatley order from you guys again and i spread the word to all my friends
Thursday, May 20, 2004: KENNETH from FT. LAUDERDALE, FL says...
thank you for the convenience and selection
Thursday, May 20, 2004: ullrich from beverly, MA says...
you guys put good stickers in the box, not sh---y ones like other companies.
Thursday, May 20, 2004: Mark from Imlay City, MI says...
My 11 year old was geeked, thanks for the prompt service and this follow up. Mark in Michigan
Thursday, May 20, 2004: Robin from Bradenton, FL says...
You all are great, really enjoy your website, ordering is very easy and secure. Keep up the good work. Will order from you again soon.
Thursday, May 20, 2004: Nancy from Clovis, CA says...
i will definitely shop here again, thanks!
Wednesday, May 19, 2004: Marsha from geneseo, IL says...
thanks for the stickers if you would like you can send me more that would make me want to buy from you agian thanks brandon home adress: Brandon HUttenlocher 937 kadel ct. geneseo, il 61254
Wednesday, May 19, 2004: Randy from Chico, CA says...
Thank you!!! My son always enjoys the free stuff...stickers!!! Thanks again
Wednesday, May 19, 2004: Scott from MONTGOMERY, AL says...
Best online skateboard company to order from by far, never had any problems, can't say that about any others I've ordered from.
Wednesday, May 19, 2004: Joseph from Shenandoah, PA says...
Your site is awesome and so are your products! Coming to Florida for vacation on 7/24/04 & you'll be our first stop-Can't wait!!Thanks
Wednesday, May 19, 2004: Chris from Norridge, IL says...
Awesome job with my order. Thanks. -Chris
Wednesday, May 19, 2004: Jonathan from Richardson, TX says...
Speedily deliverya nd excellent customer service. I will definitely order from the site again! Thanks for the good work!
Wednesday, May 19, 2004: Tabetha from Savage, MD says...
I would definatly buy things from your site again. Thank you for wondering if I was satisfied with my order or not. A lot of companies now don't care. I will be buying again soon and I will refer this site to other people. Tabetha
Wednesday, May 19, 2004: Patrick from Wellington, FL says...
You guys are the best
Wednesday, May 19, 2004: Roy from Hagerstown, MD says...
This has got to be one of the best skate shop's I've ever been to. Thanks alot.
Wednesday, May 19, 2004: Casey from Lakeway, TX says...
nice sales saved like 30 bucks
Tuesday, May 18, 2004: Michael from Boardman, OH says...
The service and product was great. Will definately buy from you guys again.
Tuesday, May 18, 2004: Andrew from Spencer, MA says...
It was a big surprise, but this was seriously the best site I've ever ordered from. Quick clear service.
Tuesday, May 18, 2004: julia from bradenton, FL says...
spot is tight
Tuesday, May 18, 2004: Josh from Richmond, VA says...
yall run a sweet shop online and in store....the contest is also sweet as well as the vids.cant stop the spot....
Tuesday, May 18, 2004: Thomas from Suffolk, VA says...
I'm the Dad who did the orderingand paying.Excellent fast service.Thanks
Tuesday, May 18, 2004: Kelly from Hillsboro, NH says...
I bought this bag for my son, from a link he sent me via email. He is in Boston at College. He loved the bag! Thank you!
Tuesday, May 18, 2004: Kumiko from Athens, AL says...
Accel plus is probably one of the best shoes I have skated in so far. The strap is the best part because it really supports your ankle. (Kumiko is my mom and I am Roger!)
Tuesday, May 18, 2004: Philip from Egg Harbor Township, NJ says...
Hassle free return, and very quick exchange for returned item. Thanks.
Tuesday, May 18, 2004: Georgina from SOUTH PASADENA, CA says...
Rob was Wonderful. Excellent customer service from him.
Tuesday, May 18, 2004: Emily from Bozeman, MT says...
Thanks for selling Elissa's deck!
Tuesday, May 18, 2004: jeremy from balt, MD says...
that dvd was too hyped up, but your service is excellent!
Tuesday, May 18, 2004: LINDA from INDIANAPOLIS, IN says...
Great doing business with you.
Tuesday, May 18, 2004: Sam from Atwater, OH says...
My order was quickly replaced with the correct merchandise I originally ordered, and my shipping cost was refunded along with some great free stuff. The service was above a 10. I'll def order from here again. THANX!!
Tuesday, May 18, 2004: derek from collegeville, PA says...
great prices - fast service!
Tuesday, May 18, 2004: Chris from Arcata, CA says...
You guys are a tight company that handles business in a laid back, but professional manner. Thanks, Chris
Tuesday, May 18, 2004: patrick from Bellevue, NE says...
You guys are really awesome at delivering your merch on time. I got my stuff really soon, sooner than I thought. Thanks, keep it up!
Thursday, May 13, 2004: damian from fargo, ND says...
haha you guys are good. i like the site layout n all. nice sticker you sent w/ the shoes too.
Wednesday, May 12, 2004: marc from Brooklyn, NY says...
I love the park and hope to realluy skate it some day when I don't let myself get burned to s--t. Rock on SPOT and Make it happen.
Friday, May 7, 2004: Audrey from Hacienda Heights, CA says...
Tks for the videotape and the stickers, my son loves it
Friday, May 7, 2004: Diane from Oberlin, OH says...
I really do appreciate all of the free stuff that you guys throw in,especially the free 2003 Tampa AM video you guys included. I really love your selectionof skate gear and parts.Kepp it up.
Friday, May 7, 2004: maria from SAN DIEGO, CA says...
I will definitely recommend you to all of my friends!!!!
Wednesday, May 5, 2004: dorothy from clovis, NM says...
thanks for such quick service and the awesome free stickers.
Wednesday, May 5, 2004: Kelly from Lunenburg, MA says...
Keep up the great work! The reason for my "neutral" answer regarding the free stuff is due to the fact that this purchase was for my son and he opened the package so I'm not sure what the free stuff was. I'm sure he was happy with it though. Thanks
Wednesday, May 5, 2004: Karen from Orange Park, FL says...
Thank you soo much i didnt know you guys were going to send soo much extra stuff that i asked for and i really love my new pants thanks sooo much you guys are soo awesome A++++
Wednesday, May 5, 2004: Janet from Newport News, VA says...
Very happy with your site. I look forward to placing the next order soon. Rob has been very helpful. Thanks a bunch!
Tuesday, May 4, 2004: shane from callaway, FL says...
I was really happy with my order. You guys gave me a lot of stickers and you also threw in the rms3 limited edition dvd free. I recommend skateparkoftampa to every skater out there. Thx again
Tuesday, May 4, 2004: Eve from Highlands Ranch, CO says...
It was a pleasant and painless experience unlike other online purchases I have made. Good Work!
Tuesday, May 4, 2004: Michael from Plymouth, MN says...
Shoe/jean/deck finder great (definately keep!), though links to the specific categories would be appreciated for more 'traditional' shoppers...the finders can be used as such although people used to the 'browse' method can get a little put-off by the extra step (searching no size and all companies).
Tuesday, May 4, 2004: thomas from roslindale, MA says...
I'm a 31 yr old skateboarder. Who is stoked that the skatepark of tampa represents my hometown to the industry. No bs. You guys are the best.
Tuesday, May 4, 2004: John from Boone, NC says...
SPOT is an awesome place. Do you have any idea how many kids you help by giving them a place to hang out and keep safe? I think you help alot of kids with your gig. Thanks, Father of Danny (SPOT customer)
Tuesday, May 4, 2004: Roy from Hagerstown, MD says...
Everything was great made my grandsons birthday Awesome! Only wish I could find some help with videos, or books for begginers on skateboards! Can YA Hep me?