Customer Feedback for 4/2012

Everyone who orders from us gets a follow up after their order is delivered asking to rate our service and to make sure everything is 100% okay. Below are a few of the replies and entertaining comments we've received. Thanks for the support! We try to keep this page as updated as possible so watch for your comments. Click on a month to your right to see all feedback left in that month.
Monday, April 30, 2012: Mark from Diamond Bar, CA says...
Incredibly satisfied with the customer service (i.e. packaging/shipment of goods, notification via email), especially the free extra random "swag" found in the shipment. Keep up the awesome work.
Sunday, April 29, 2012: Wyatt from Everett, WA says...
thanks for everything and the discount its great!
Sunday, April 29, 2012: Heather from Coralville, IA says...
My son loves his new shoes!
Friday, April 27, 2012: Remi from Philadelphia, PA says...
One of the best places i've ordered from. Smoothest transactions, shipped the next day, which is rare and got here quickly and in great condition (usually when i order shoes from other places the box is dented, torn a bit). I'll definitely order from you guys again. You're all super friendly and professional.
Friday, April 27, 2012: Christopher from New Lenox, IL says...
Great customer service, fast shipping, and very easy to order.
Friday, April 27, 2012: Tracy from Lakewood, CO says...
Thank you and will order from you guys again.
Friday, April 27, 2012: Joel from Orlando, FL says...
"What a rad f-ing shirt!" - my brother when he saw my rad f-ing shirt.
Friday, April 27, 2012: Aldric from American Canyon, CA says...
Thanks, you guys were great!
Friday, April 27, 2012: johnny from long beach, CA says...
I appreciated u guys hooked me up with a premium dunk for a great price
Friday, April 27, 2012: Chance from Boulder, CO says...
SPoT is the best site I've found for online shopping. Great customer service and great selection make them the site of choice.
Friday, April 27, 2012: Clay from Savannah, GA says...
The ordering is really easy, and the shipping came sooner than expected so overall I am really happy with my order!
Tuesday, April 24, 2012: Ryan from Fort Worth, TX says...
Everything was awesome..thanks again!
Tuesday, April 24, 2012: Michael D from Ardmore, PA says...
If you aren't happy with your order, you are the problem.. SPOT is the best.. Thanks again!!!!!!!!!!!!!
Tuesday, April 24, 2012: jamey from piqua, OH says...
The shoes are awesome!
Monday, April 23, 2012: Spencer from GRANITE FALLS, WA says...
definitely buying from you guys again and my friend wyatt told me how you guys hooked him up with twenty percent off 'cause his was being declined you guys are sick thank you!
Monday, April 23, 2012: Lois from Layton, UT says...
Great site and service. Thanks!
Monday, April 23, 2012: Dennis from toledo, OH says...
You guys are awesome, sick skateshop and park. I will purchase from you guys again.
Monday, April 23, 2012: andre from Charlotte, NC says...
Free shipping on my favorite skate shops #winning
Monday, April 23, 2012: Sam from Saint Simons Island, GA says...
BOBBY!#@ YO holla misfits griptape was sick! haha i was so scared i was going to get something really freakishly gay...which still would have been okay...yall are sick been ordering from yall for like shit, 8 or 9 years? keep doin yalls' thang. you know i'm from the souf
Sunday, April 22, 2012: Michael from Gardena, CA says...
great job!
Sunday, April 22, 2012: Mary from San Bernardino, CA says...
Awesome shoes!! Thanks for fast shipping!!
Saturday, April 21, 2012: Glenn from Hampton, VA says...
You guys did a great job my board got here quick and I am looking forward to purchasing from this website again
Saturday, April 21, 2012: Ramona from Palmdale , CA says...
Thank you for taking the time to find out what type of experience your customers had when placing an order. Our order went well, it came in a timely fashion and my son is happy. We will be ordering again :)
Saturday, April 21, 2012: Jeanne from Lansdale, PA says...
Searched online for the shoes my son wanted and you had them at the lowest price. Would definitely purchase from you again. Would highly recommend. Thank You!
Saturday, April 21, 2012: Cody from middleburg, FL says...
Ordered everything but hardware, and you guys threw some in for free. Super hooked up with mags/stickers. It was like x-mas. SPoT team on point again.
Friday, April 20, 2012: yusuf from Alameda , CA says...
dude rob...honestly your a great human being and just the love SPOT and the work you do there. may god bestow you with blessings and super powers (flying powers) so you can save the day and make errbody happy YA FEEL ME!
Friday, April 20, 2012: David from Las Vegas, NV says...
You guys rocks.
Friday, April 20, 2012: Emilee from Eugene, OR says...
Awesome customer service and so glad you got smaller sizes to shop! Will def be buying more from you guys
Friday, April 20, 2012: kelly from palm city, FL says...
I love that when I have a question, I get a reply right away. Awesome customer service!
Friday, April 20, 2012: Onyee from Auburn, GA says...
I appreciate greatly the shop/online store you guys are running. The price of the shoes I bought were cheaper than everywhere else, and had free shipping. Plus, there was an extra magazine and stickers in the box that I didn't even order. I will definitely use you guys in the future for ordering any skateboarding related products and recommend your site to friends.
Friday, April 20, 2012: daniel from baldwin park, CA says...
Everything is Legit.
Friday, April 20, 2012: Hugh from New York, NY says...
Amazingly fast shipping, great site + shoes, will definitely order from again.
Friday, April 20, 2012: kim from simi valley, CA says...
Glad I found you!
Friday, April 20, 2012: Brett from new york, NY says...
Overall my experience was very positive, I found you off of a google search i did for the sneaker i ordered, the price was good and best of all.............shipping was very quick!
Friday, April 20, 2012: Mike from Batavia, IL says...
You guys are awesome, the bag I ordered was more then $20 cheaper then other sites and it arrived very quickly. Thanks!
Friday, April 20, 2012: jason from mount pleasant, MI says...
Easiest site to use. You always do what you say your going to do.
Friday, April 20, 2012: Sharon from San Luis Obispo, CA says...
Good going fellows. Wish you the best with your business which from all indications is well organized and definately customer oriented. It's nice to see young people doing good stuff!
Friday, April 20, 2012: Christopher from Brooklyn, NY says...
I'll definitely be ordering from SPoT again asap. The only issue I have is all of the "In store Only" on a lot of shoes. I live in Brooklyn, NY!! That won't happen. So I end up having to search the web for the pair I'm looking for an order from somewhere else. I'd much rather order from SPoT!
Friday, April 20, 2012: Hunter from north wilkesboro, NC says...
You should stock more shoes with the sizes 8-10 because it seems to be that you sell out of those first. They may be more common sizes or you just don't order as many of them. I would have bought more shoes from your site if you had them in my size. Thanks!
Friday, April 20, 2012: craig from owings mill, MD says...
your company is very good i like your customer service!
Friday, April 20, 2012: Keith from Land O Lakes, FL says...
AMA IMF service and an amazing company!
Friday, April 20, 2012: Mark from Elk Grove, CA says...
Skate Park of Tampa is the best period. Best selection, fast delivery and awesome customer service. Rob really makes dealing with SPOT a pleasure with his help and follow-up. Thanks!!!!!
Wednesday, April 18, 2012: Anson from Champlain, NY says...
luv the fact I saw with pictures who handled my order, knowing the team made me feel part of the team
Tuesday, April 17, 2012: Michael D from Ardmore, PA says...
Rob and everyone at SPOT are the bomb.. Don't change anything.. You also need to do an AM in Philly ;)
Tuesday, April 17, 2012: Jessie from Eustis, FL says...
As always, produce and service was excellent! Thanks, Jessie
Monday, April 16, 2012: Jasmine from Fairfield, CA says...
Thank you so much! Everything came out great and it was exactly what I ordered!
Monday, April 16, 2012: Estevan from Centerville, UT says...
It's more practical and economical for me to purchase many items online, so I purchase a lot online. At first I was skeptical buying from you since I never heard of you before, but you were the only one who carried the shoes I wanted (and, at a fair price). I was surprised by how much I was kept up to dated with my order and the follow up. Definately, top notch! When I received my order I was surprised to find stickers, a magazine (not just another ad) and so on. Very impressed! I'm not a skater, but I gave the stuff to the neighborhood kids who do skate (approx 7, 13 yr olds). Their parents were surprised to hear about the great service and extra mile you went. Great job! The selection was a little thin, but if I see something I like, I'll definately be buying from you again (and, I think you got 7 other kids checking out your site too. Keep up the great work!
Sunday, April 15, 2012: Mike from Wesley Chapel, FL says...
Cool cruiser board, ordered it and it was delivered the next day, with extra stickers!
Sunday, April 15, 2012: Nate from NAPLES, FL says...
You guys rule, Fastest I've ever gotten a shipment
Saturday, April 14, 2012: Michelle from Chicago, IL says...
sessy shoes. god bless your existence.
Saturday, April 14, 2012: Clayton from Houghton, MI says...
You guys are the best! It's nice to be able to support a shop and still have a better experience than the other online retailers.
Friday, April 13, 2012: Scott from Chatsworth, CA says...
Top Notch Service. Easy Return. Sweet. Some of your competitors seem to ship faster.....to hang with the likes of Zappos you could expedite shipping or upgrade it for free...to get there sooner. People love that kinda stuff. Well done though.....I am pleased.
Friday, April 13, 2012: Lance from Short Hills, NJ says...
Online selection was awesome. no complaints, all praise.
Friday, April 13, 2012: Jheryl from New York, NY says...
Have been a long time customer. Great deals. Great quality. Thank you.
Friday, April 13, 2012: Richard from Redington Shores, FL says...
I have placed several orders over the years and it has always been a positive experience. Thank you for excellent customer service and quality merchandise.
Friday, April 13, 2012: craig from owings mill, MD says...
very good company, keep up the good work , very good customer service. thank you.........
Thursday, April 12, 2012: Andy from oshkosh , WI says...
takin care of bros is what its all about. been buyin from you guys for a while now and the service and seletion has always been top shelf. keep shreddin dudes!!
Thursday, April 12, 2012: Christian from Gaithersburg, MD says...
You guys are the best! Every order is always packed super fast and sent out quick and theres always something a little extra in every order wether it be a free sticker or magezine! Definiy my favorite place to buy from! Thanks so much guys!
Thursday, April 12, 2012: Jose from fullerton, CA says...
found everything great and thanks for the extra stuff just maybe have more items in stock but everything else as great expect more ordering from me =]
Thursday, April 12, 2012: Warren from New York, NY says...
I really enjoyed the process, and the email I got after completing my order. It was a fun side-note to know who packed my order, and some information about what they do. Definitely the most unique online-shopping experience that I have ever encountered.
Thursday, April 12, 2012: Nic from Cape Coral, FL says...
Always killin it!
Thursday, April 12, 2012: Celena from Lewisville, ID says...
You guys rock!! Initially there was a problem with my shipping address but you took care of it super fast. When the shoes came they were perfect. Plus, the stickers thrown in were an added bonus. THANK YOU!!!
Thursday, April 12, 2012: Daniel from Tucson, AZ says...
Another perfect purchasing experience with SPoT! Thanks guys!
Thursday, April 12, 2012: Brian from Tallahassee, FL says...
you guys are awesome! keep up the good work!
Thursday, April 12, 2012: George from La Habra, CA says...
great site! thanks again for all the help!
Thursday, April 12, 2012: Bill from Portland, OR says...
Thanks, you guys have been great. Always have stuff I can't find elsewhere!
Thursday, April 12, 2012: Nick from ashland, OR says...
Thanks so much! I can't wait to order something from you guys again. It was truly a positive experience. I don't say that often and I hold places to strict standards. You have a good operation going here. My only professional advice as a user would be to simplify the website. It could be organized better, or at least be easier to navigate. I'll be placing another order soon. Thanks a bunch.
Thursday, April 12, 2012: ISAAC from HOUSTON, TX says...
As always you guys continue to do an outstanding Job. Thank you.
Thursday, April 12, 2012: paul from Goldsboro, NC says...
good looking out! great product selection and good prices. communication is on point! quick replies to all emails and free shipping and super quick shipping! SPOT is top notch! thanks so much
Thursday, April 12, 2012: John from Birmingham , AL says...
Thanks for the quick courteous service on my exchange Rob.
Thursday, April 12, 2012: Jane from Mt. Laurel, NJ says...
Taylor will be down visiting w/Ryan & Jenna around Memorial Day - say Hi to him for me . . . busy kide, I hardly see him anymore!! Jane Galloway
Thursday, April 12, 2012: Mykael from Plainfield, NJ says...
Thank you as always. SPOT is the truth and keeps SKATING Alive. Support these brotha's!!
Thursday, April 12, 2012: Caleb from Tallahassee, FL says...
You guys are exceptional as always. It's nice to order from a place that cares. XXX
Thursday, April 12, 2012: jeremy from fort pierce, FL says...
Thanks again had a great time at the pro contest
Thursday, April 12, 2012: David from Grand Rapids, MI says...
SPoT is QUICKLY becoming my favorite online retailer. The inclusion of a mag and stickers with every order, the quick shipping, the wide selection... all little things that aren't required of any retailer, but make SPoT just that much better than everyone else. I love SPoT.
Thursday, April 12, 2012: chris from simi valley, CA says...
Thanks for all you do for skating.
Thursday, April 12, 2012: Wyatt from Knoxville, TN says...
STICKERMANIA
Thursday, April 12, 2012: Mark from Elk Grove, CA says...
Love the selection and the personal attention and follow-up. You guys are the best!
Thursday, April 12, 2012: Nickole from Webster, TX says...
As a parent, my kid is always wanting to order from questionable websites. I found this experience to be awesome from the moment I hit purchase until the shoes actually arrived. Your customer service is OUTSTANDING!
Thursday, April 12, 2012: Jason from Henrico, VA says...
keep on doin' what yall doin'... only place besides the local shop i will ever buy stuff from
Sunday, April 08, 2012: Elizabeth from Norfolk, VA says...
Thanks for the fast and accurate purchase and shipping! Great customer service!!
Friday, April 06, 2012: miles from washington, DC says...
SPoT is awesome will most definitely order from here again in the future!
Thursday, April 05, 2012: John from Pittsburgh, PA says...
You guys are rock.
Thursday, April 05, 2012: Khari from Duluth, GA says...
As always you guys never fail to come through for me. Your efforts are highly appreciated, once again thank you.
Thursday, April 05, 2012: brian from ludlow, MA says...
Satisfied everytime. Great prices and Fast email responses to questions. And very helpful. They clearly care about making the customer happy. This is the only place I'll order sk8 gear from here on out. Thanks spot
Thursday, April 05, 2012: Justin from Stafford, TX says...
I'm all the way in Houston, but I have to say y'all are the s**t!! All you need is some SPOT branding models(females of course) and you guys would be astronomical...
Wednesday, April 04, 2012: Patricia from Statesville, NC says...
Thanks! Had a great time at the Tampa Pro. Four years in a row - hope to make it five in 2013!
Wednesday, April 04, 2012: kristin from clearwater, FL says...
I love shopping here.... If I have any problem you guys always help me out right away. Love your products and great deals...
Wednesday, April 04, 2012: Byron from Denver, CO says...
Thank you Bob and the SPOT crew! you guys are awesome!
Wednesday, April 04, 2012: Isak from Hudson, FL says...
I made a mistake on my shipping address and you guys totally went the extra mile to make sure that I received my order correctly and speedily!!!
Wednesday, April 04, 2012: tom from Blandburg, PA says...
Overall very good, will order more in the future.