Customer Feedback for 12/2011

Customer Feedback for 12/2011

Everyone who orders from us gets a follow up after their order is delivered asking to rate our service and to make sure everything is 100% okay. Below are a few of the replies and entertaining comments we've received. Thanks for the support! We try to keep this page as updated as possible so watch for your comments. Click on a month to your right to see all feedback left in that month.
Saturday, December 31, 2011: Wanda from Portsmouth, VA says...
Received my order quickly and was exactly what I ordered. Thank you excellent service. My husband has small feet and has a hard time finding his size in the stores.
Friday, December 30, 2011: Beatrice from Carrollton, TX says...
ordering from you was very easy and shipment got here sooooo fast. The only thing that would have helped is a wish list or way to keep the list saved (probably is one but I didnt know how)
Friday, December 30, 2011: Matt from Franklin, TN says...
Quick shipping - got here fast. Order was 100% correct. Thanks!
Friday, December 30, 2011: Donna from Branson West, MO says...
I was confused about the shipping & emailed SPOT & they immediately emailed me back.I really appreciated them taking the time to take care of my concerns.We live in Missouri but Son-In_Law & daughter live in Fl.,he is from Tampa & what better gift then a gift card from SPOT.He skates their often & purchases items from SPOT. Thank you for all your help!Your super Great according to my son-in-law & I agree.
Friday, December 30, 2011: Angela from Columbia, MD says...
The kids liked the Skate magazines that were included with the order
Thursday, December 29, 2011: Marie from Lyndhurst, NJ says...
Great service, the product received was exactly as expected. They also threw in a couple of skater magazines... my niece and nephew were thrilled!
Thursday, December 29, 2011: kimberly from miami, FL says...
always easy with SPOT!!! My son loved everything! Thanks and see you at clash of the crews!
Thursday, December 29, 2011: Zachary from Narragansett, RI says...
Fast shipment. Didn't have any problems whatsoever
Thursday, December 29, 2011: Jesse from Portland, OR says...
As always everything was great and I appreciate the extras like the mags you throw in.
Thursday, December 29, 2011: Leigh from Pittsburgh, PA says...
So happy to be able to order and love the pink SPoT shirt I got for me and the TampaAm 2011 shirt I got for my son. Only complaints: wish I could have ordered more! Hope to see my son Shean in Tampa Am soon, too! Everything SPoT does is amazing and they have done (and coninue to do) so much for skateboarding. Leigh Roche Extreme Sports FW and editor, Suite101
Thursday, December 29, 2011: Teresa from Cartersville, GA says...
SPoT had the best price I found on these shoes. My son was adamant about the color and I was lucky to find them at this price plus free shipping!!! Awesome job SPoT!!!
Thursday, December 29, 2011: norma from saint petersburg, FL says...
Happy with such prompt service.
Thursday, December 29, 2011: Edward from Indianapolis, IN says...
Always a pleasure to do business with your shop..will be ordering from you again in the future.
Thursday, December 29, 2011: TINA from CHARLOTTE, NC says...
Keep up the good work...Will be back as a customer!
Thursday, December 29, 2011: laura from New Hampton, NY says...
I have been shopping at your website for a few years now. Rob is always kind enough to expend a coupon so I can buy things at 20% off. That means so much to me! Also, the freebies that come with every order are unbelievable. The quality and service are superior to any store that I have in New Hampton, NY. Thank you!
Thursday, December 29, 2011: Dane from SALINAS, CA says...
One of the best online skate shops.
Wednesday, December 28, 2011: Mike from Ashburn, VA says...
Hey Rob, My kid was happy with what Santa gave him. thanks man Happy Holidays, Mike
Wednesday, December 28, 2011: Diego from Richmond , VA says...
Thanks for hooking it up with 2 skateboardmags and a postcard!
Wednesday, December 28, 2011: SHEILA from AMESBURY, MA says...
great service. order arrived within 2 days.
Wednesday, December 28, 2011: Amanda from Miami, FL says...
The items were shipped and delivered extremely faster than I expected, and my purchase even came with two free magazines, and a coupon if I can remember correctly. Awesome site. Will definitely order from you guys again when I, or anyone I know needs anything. Will tell friends about this site as well. You guys are great.
Wednesday, December 28, 2011: john from fernandina Beach, FL says...
Always a good experience!! Thanks guys.
Wednesday, December 28, 2011: Michele from Cheshire, CT says...
appreciate the follow-up with the order
Wednesday, December 28, 2011: Charles from Tampa, FL says...
when i do not have time to make it in person, i can place an order online and know that i will have it in my hands in no time!
Wednesday, December 28, 2011: Conra from Saint Paul, MN says...
We love the SPOT. The service is always on point. Thanks!
Wednesday, December 28, 2011: Scott from Brooklyn, NY says...
You guys rip...
Wednesday, December 28, 2011: Jeanine from Pensacola, FL says...
I'm so pleased that I will order again for my grandson. I goofed by not checking out soon enough (Black Friday or whatever it was)& you still sent the shoes at the same price which meant my grandson had a little more for Christmas. THANK YOU!!
Wednesday, December 28, 2011: Craig from Graham, WA says...
SkatePark of Tampa is by far the best site I've ever ordered from. They ship lightning fast , and always have the best price on what I'm looking for. Not to mention they throw in a free mag with each order I've placed. Stoked you guys are here thanks for supporting skateboarding and the community ! If you haven't ordered from SPoT you need to !
Wednesday, December 28, 2011: William from Ellwood City, PA says...
Appreciate the follow up to confirm the shipment arrived- that's a first, thanks
Saturday, December 17, 2011: Sam from Fort Myers, FL says...
Tampa am 2011 was a blast
Friday, December 16, 2011: Missy from Harlingen, TX says...
Awesome service!!! Awesome products and fabulous prices!!! I will certainly be buying more from you!!!
Thursday, December 15, 2011: Sean from Golden, CO says...
We are customers for life at SPOT. Their customer service is the best. My son always checks SPOT first for his skateboard needs.
Thursday, December 15, 2011: Anjanet from Fort Myers, FL says...
Would definitely order from your site again. Quick delivery and product was exactly as promised.
Tuesday, December 13, 2011: Daniel from ATLANTA, GA says...
Keep up the good work, I love the new course. SPoT keeping it real since 1993
Tuesday, December 13, 2011: Gabriel from Irvine, CA says...
I placed my order during the "Black Friday" sales and though my order was out of stock, Rob extended the sales thru to Monday for me so that I could find a replacement. My order was shipped ASAP and I'm very happy with my purchase. Excellent business, definitely would buy from here again!
Tuesday, December 13, 2011: Sharon from Haines City, FL says...
You sure made some 11 year old very happy!!
Tuesday, December 13, 2011: kenny from federal way, WA says...
I love this website a lot. I would say the best part of ordering here is that there is always a magazine or a sticker included for no extra cost. thanks you guys are awesome
Tuesday, December 13, 2011: joe from TOLLESON, AZ says...
By faaaar, the best skate shop.!!!
Tuesday, December 13, 2011: Mike from Saint Paul, MN says...
This is probably one of the best sites I've ordered shoes from..awesome customer service, really fast feedback on any questions I had. Huge selection of shoes that I couldint find anywhere else. I defenatly give this site 5 stars and recommend it to anyone looking for great skate products!! Thanks again SPOT skate shop!!
Tuesday, December 13, 2011: david from Arvada, CO says...
As a shoe head looking for the best deals on brands like Nike SB and Emerica, SPOT is hard to compete with.
Monday, December 12, 2011: David from Los Angeles, CA says...
This is a good site. Easy to use and just gives me exactly what I ordered and on time. No complaints, and thanks for the skateboard mags!!
Monday, December 12, 2011: Carlos from GARDENA, CA says...
SPoT is the number one site for any skateboarding goods. Prices are on point and shipping is fast even all the way to where im from CALIFORNIA.
Monday, December 12, 2011: Carlos from GARDENA, CA says...
SPoT's service is incredible. Rob is such a big help answering questions. Overall great site!!
Monday, December 12, 2011: Daniel from Plainville, CT says...
Always fast and good service.
Monday, December 12, 2011: Michael D from Flourtown, PA says...
You guys are the best. Will only shop with SPOT
Monday, December 12, 2011: James from Raleigh, NC says...
This is my new favorite shop! Too bad I live in Raleigh, NC otherwise I'd be in the physical location all the time.
Monday, December 12, 2011: Rose from Island Park, NY says...
Give Brian a giant squeeze from his family here in NY
Monday, December 12, 2011: Michelle from Palm Bay, FL says...
Excellent customer service, thanks!!
Monday, December 12, 2011: Michelle from Abingdon, MD says...
Prices were great and shipping was fast. Would definitely shop again!
Monday, December 12, 2011: Roslyn from Longwood, FL says...
The shoes did not fit, however my sons went to skate the new set up this past Sat 12/10 and was able to exchange the shoes in person. Once again, the staff came through. We will continue to do business with SPOT. Thanks for everything, Roz Harper-Longowwd Fl
Monday, December 12, 2011: Fahad from Washington, DC says...
You guys have consistently provided me with the best service. It's awesome that you guys follow-up with customers after their orders. Any skating needs I have will most certainly be directed to you. Keep it up! I guess my only qualm lies with the Nike SB 3-pack of socks. I totally understand that they were out of stock... I just wanted them so badly! Thanks for sending an email, confirming that I was ok with not having them. That was clutch.
Monday, December 12, 2011: Lindsey from Princeton, MA says...
very good communication w customers
Monday, December 12, 2011: Austin from JACKSONVILLE, FL says...
Im backin SPoT 100%. Support real skateboarding!
Monday, December 12, 2011: Jason from Cranston, RI says...
SPoT never disappoints..fast shipping and great customer service.
Monday, December 12, 2011: Morgan from Sachse, TX says...
Amazing service. Makes sure everything with your order os perfect. Great products, found something my boyfriend has been wanting for a very long time! Will definitely look here in the future!
Monday, December 12, 2011: Melissa from Washington, DC says...
Return customer service was great. Shoes were mismatched. Unfortunately no replacement was available. I'll shop with SPoT again though. :)
Monday, December 12, 2011: Brian L. from Martinez, CA says...
Second purchase from your website. Love the shoes! Exactly what I was looking for; great price, excellent quality, and free shipping! I'll be back to shop again, made me a loyal customer!
Monday, December 12, 2011: David from NAPLES, FL says...
SPOT is always SPOT on that is whe we do all out skate shopping there.
Monday, December 12, 2011: Lucas from Boulder, CO says...
thanks for the free mags and stickers too!
Monday, December 12, 2011: Jheryl from New York, NY says...
Thank You for the quick delivery and follow up.
Monday, December 12, 2011: Craig from New York, NY says...
I have been skateboarding for 20 plus years and have ordered stuff from pretty much every major skate mail order company. This was the fastest I had ever gotten anything with standard shipping, and the best price for the pair of sneakers that I had ordered. From now on, I'm only ordering from Skatepark of Tampa.
Monday, December 12, 2011: adalberto from houston, TX says...
Just awesome and the reason why this skate shop is one of the best!!
Monday, December 12, 2011: David from Los Angeles, CA says...
The email response I submitted was answered promptly and I was more than content to find I was able to order shoes with such ease even some I thought I was not able to purchase since im out in cali
Monday, December 12, 2011: Shijie from woodhaven, NY says...
SPoT is great. Helped me with kicks that I can rarely find in my size. Rob is the MAN!