Customer Feedback for 8/2012

Customer Feedback for 8/2012

Everyone who orders from us gets a follow up after their order is delivered asking to rate our service and to make sure everything is 100% okay. Below are a few of the replies and entertaining comments we've received. Thanks for the support! We try to keep this page as updated as possible so watch for your comments. Click on a month to your right to see all feedback left in that month.
Wednesday, August 29, 2012: Brian from Valdosta, GA says...
Thanks for keeping it real.
Monday, August 27, 2012: Milan from Medfield, MA says...
I have been a customer for years now and have never had any mistakes or delays. Thanks for the great work SPoT!
Thursday, August 23, 2012: M. Cathy from Houston, TX says...
Great service and fast shipping. My shoes were perfect. Great site overall! :)
Thursday, August 23, 2012: Berline from Miami, FL says...
Got my order and i was pleased with it
Monday, August 20, 2012: Kevin from HOMESTEAD, FL says...
You guys should sell SPOT shop boards for a cheaper price. Carry more 8.5 decks
Monday, August 20, 2012: dewayne from henderson, NV says...
not a skater but i think the the skaters have the cool looking shoes...I have always been a converse guy i like the nick trepasso mids..i now have the black w/lime green thanks to you guys.I also have the all black and chocolate brown,if you happen to get any other color in trepasso mids size 12 shoot me a e mail
Sunday, August 19, 2012: Nate from GLENDALE, AZ says...
Cannot beat it. Skater owned and operated! Love every aspect of the SPOT!!
Sunday, August 19, 2012: matt from jacksonville, FL says...
keep up the rad events and the easy to navigate online mail order..!
Sunday, August 19, 2012: Eric from Bradford, MA says...
I think that the little goodies that go into the package are an excellent touch.
Saturday, August 18, 2012: Jacob from Ogden, UT says...
This is the "go-to" site for my sons clothing and skate boarding needs. The Customer Service is excellent!
Friday, August 17, 2012: michael from dayton, OH says...
SPoT always rocks!
Friday, August 17, 2012: Argenis from Brooklyn, NY says...
I had shopped here before, even though it has been a couple of years in between, but SPOT always has a great selection and great prices.
Friday, August 17, 2012: john from fernandina Beach, FL says...
thanks!! You should give discounts to frequent shoppers!!
Thursday, August 16, 2012: jessie from La Mirada, CA says...
Awesome service guys! Even included some stickers, a drink insulator, and magazines. YOU GUYS ROCK! Definitely would shop with you guys again and THANK YOU!!!!!!!
Thursday, August 16, 2012: Christopher from Warrington, PA says...
Love shopping at SPoT! You guys are the best!!
Thursday, August 16, 2012: Patricia from Wilmington, DE says...
It would be awesome if you would ship to Canada, instead of just in the US!
Thursday, August 16, 2012: James from Evansville, IN says...
You guys are squared away and top notch. Great products, outstanding customer service, and prompt shipment = more orders to come from me. Thank you for all that you do to maintain a shop like SPoT. Very, very few shops can claim to be able to provide the skate community with all that you bring to the table.
Thursday, August 16, 2012: Jeremy from Nashville, IN says...
Thanks bros and bras,
Thursday, August 16, 2012: Marc from SAINT PETERSBURG, FL says...
Best customer service of any website in any industry that I've ordered from. You guys rock.
Thursday, August 16, 2012: Fernando from Dumfries, VA says...
Thanks a lot. By far one of the best companies to order from online. I really appreciate the double boxing, sticker & skateboard mag . Really shows class. Thanks. I look forward to future business
Thursday, August 16, 2012: Matt from Milwaukee, WI says...
Thanks great service, will buy from you again!
Thursday, August 16, 2012: Nate from SAINT CLOUD, MN says...
Keep doing what your doing! Sending love all the way from Minnesota!
Thursday, August 16, 2012: chad from las vegas, NV says...
Super fast shipping...and it was free
Thursday, August 16, 2012: cathy from Monterey, CA says...
Your ordering and shipping was great. Ups was a little slow once it arrived here in monterey. Thank you for the service!
Thursday, August 16, 2012: Ryan from Suffolk, VA says...
Great company... Fast and friendly service, even sent me a free skate magazine!
Thursday, August 16, 2012: hayden from Davie, FL says...
You guys are rad!Love orderin the newest gear and knowing itll get here quick! Thanks again dudes!
Thursday, August 16, 2012: patricia from Hollywood, FL says...
spot always has fast delivery
Thursday, August 16, 2012: Lisa from Redington Shores, FL says...
Awesome customer service as always!
Thursday, August 16, 2012: Jennifer from Glendale, CA says...
Best customer service ever!!!! Fast response when emailed. Friendly staff! Always a pleasure! Thank you!
Thursday, August 16, 2012: Carlos from Irvine, CA says...
Quick communication, fast shipping. I couldn't be happier.
Thursday, August 16, 2012: marc from salt lake city, UT says...
the thrasher mag was an added bonus. thanks!
Wednesday, August 15, 2012: Alejandra from pasadena, TX says...
Very good. I would order from here again.
Wednesday, August 15, 2012: Freddy from north hollywood, CA says...
My first online purchase loved it...
Wednesday, August 15, 2012: Matthew from Los Angeles, CA says...
Thanks guys, the hat I was looking for was sold out everywhere but you guys came through and put together a smooth transaction.
Wednesday, August 15, 2012: Stephen from Pembroke Pines, FL says...
Fast shipping and great prices, you can always count on SPOT to come through.
Tuesday, August 14, 2012: Hannah from Lombard, IL says...
I ordered a pair of shoes in a size that was mistakenly not in stock. The staff did a great job of making up for the error. I ended up ordering the same shoes in the next half size up which fit like a glove anyway. Super fast shipping, gnarly products, killer staff. Have friends who have been to the actual store and say its great, can't wait to check it out for myself someday soon. Thanks SPoT, you guys keeps it real! :) xoxo
Tuesday, August 14, 2012: Shanna from Valencia, CA says...
Very impressed with the products & the Customer Service. I received a few email updates with status of my order & was kept in the loop. Would definitely recommend!!!
Tuesday, August 14, 2012: Tara from Los Angeles, CA says...
I hugely appreciate that you carry smaller sizes in the Janoski's.......as an adult woman skater, it is hard to find skate shoes that fit and you guys are my go-to. Thank you!
Tuesday, August 14, 2012: Christopher from Warrington, PA says...
Always the best! I greatly appreciate it as always. Thanks a lot!!
Tuesday, August 14, 2012: joey from westpoint, UT says...
Love the product you guys bring in!
Tuesday, August 14, 2012: Jade from Naples, FL says...
I love my Penny board! I loved the emails telling me who packaged my order and what not. Loved that I got a tracking number promptly, and I got my board mega quick. Got my brother and boyfriend to buy a penny too! However, the only thing I can say wasn't spectacular was it would be nice if there were more colors to choose from. But I would defiantly buy from you guys again, and encourage others too as well! Thank you!
Friday, August 10, 2012: Bryan from Fort Lauderdale, FL says...
Always the best
Thursday, August 9, 2012: Mark from Diamond Bar, CA says...
Great customer care/service...Awesome.
Thursday, August 9, 2012: Eric from Lincoln, RI says...
Awesome guys! Thanks!
Thursday, August 9, 2012: Ryan from St. Simons Island, GA says...
Nike p rods were super grippy, love em!
Thursday, August 9, 2012: Paula from Nanuet, NY says...
Greeat!
Thursday, August 9, 2012: Cameron from Walla Walla, WA says...
Thought it was very easy to order and appreciate the follow up. Thanks!
Thursday, August 9, 2012: marc from plantation, FL says...
I have to say the nike sb's I ordered were 2 dollars cheaper then retail. They were shipped for free. I also received some free items stickers, magazine, and a Supra valet keychain which I absolutely use all the time. Great experience couldn't be happier.
Thursday, August 9, 2012: Luke from Livingston, NJ says...
You guys have awesome customer service, you guys emailed me o make ire everything went well, and that's awesome.
Thursday, August 9, 2012: Darrin from concord, CA says...
I will name my kids after you dudes
Thursday, August 9, 2012: todd from Los Angeles, CA says...
Great job guys
Thursday, August 9, 2012: Stephen from Glendora, CA says...
You guys always come through thanks again.
Thursday, August 9, 2012: Adam from Rolesville, NC says...
Customer service was excellent on my exchange.
Thursday, August 9, 2012: daniel from meadow vista, CA says...
got personal service on the phone - was GREAT!
Thursday, August 9, 2012: Nate from GLENDALE, AZ says...
Quickest shippers ever. Keep up the awesome work
Thursday, August 9, 2012: Jimmy from Miami, FL says...
Always excellent customer service
Thursday, August 9, 2012: Patricia from CHARLOTTE, NC says...
Awesome customer service, as ALWAYS!
Friday, August 3, 2012: Maxx from Honolulu, HI says...
overall you did a really good job
Thursday, August 2, 2012: Sean from SAN JOSE, CA says...
I will continue to order from you guys! Quick and easy transaction with fast shipping! Not to mention that you guys always send out free goodies too. Love the magazines! Thanks!